Terms and Conditions

1. About us

Websites In A Day is a trading division of StrongOrigin Limited trading as Websites In A Day (company number 13580570), whose registered office is 3 Bassfield Manchester Road, Walmersley, Bury, Lancashire, England, BL9 5LY. Contact us at start@websitesinaday.com. References to “we”, “us” and “our” mean StrongOrigin Limited trading as Websites In A Day.

2. Website information

Website content is general information and an invitation to discuss services; it is not a binding offer, legal advice, tax advice or a guarantee of availability. We take reasonable care over accuracy but may update services, descriptions and prices. A contract begins only when both parties accept the applicable proposal or order and any required initial payment is received.

3. The six-page sprint

The standard Website In A Day service is a prepared production sprint for an agreed six-page business website. “In a day” describes the focused production stage after discovery, content preparation, access and direction are complete. It does not mean every part of strategy, onboarding, hosting configuration or launch approval occurs within 24 hours.

The exact pages, deliverables, launch target, platform, integrations, support and exclusions are stated in the proposal. Ecommerce, complex applications, membership systems, extensive migrations, custom portals and unapproved integrations are outside the standard package unless expressly included.

4. Client responsibilities and preparation

You must provide accurate instructions, timely decisions, lawful content and the access reasonably required to perform the services. One authorised decision-maker must be available at agreed checkpoints.

• Complete the preparation pack and provide final factual information, brand assets and content by the agreed deadline.
• Confirm that you own or have permission to use all names, logos, copy, photographs, videos, fonts, data and other supplied material.
• Review work carefully and provide clear, consolidated feedback within the stated window.
• Maintain secure backups of credentials and use an agreed secure method to share access.
• Check regulated, technical, medical, financial or legal claims with an appropriately qualified adviser.
• Ensure the final website, policies and business practices meet laws and sector requirements applicable to you.

5. Delays and launch dates

Launch dates depend on completed preparation, access, approvals and third-party availability. If required inputs or decisions are late, we may pause work, move the sprint or propose a revised timetable and fee. Dates are targets unless the project document expressly states that time is of the essence. We are not responsible for delays caused by registrars, hosting providers, payment providers, verification services or other systems outside our reasonable control.

6. Fees, taxes and payment

The standard plans are Launch, Growth and Accelerate. Each includes the standard six-page website build with no separate upfront build fee and has a 24-month initial term. Regional prices, scope, tax treatment, billing date and third-party costs are confirmed in the proposal or order before subscription.

Invoices must be paid by their due date. We may pause work, withhold launch or suspend non-essential support while an undisputed invoice is overdue. You remain responsible for pre-approved third-party charges and licences.

7. Changes, revisions and acceptance

The service includes the revision opportunity stated in the proposal. Feedback must be consolidated and relate to the agreed scope. New pages, changed strategy, replacement content, additional revision rounds or new integrations may require a change order, added fee and revised date.

Deliverables are treated as accepted when you approve them in writing, launch them, or do not identify a material failure against the agreed scope within the acceptance period stated in the proposal. This does not remove rights that cannot lawfully be excluded.

8. Cancellation and rescheduling

The project document states cancellation, reservation and rescheduling terms. A reservation holds production capacity and may reflect work performed before launch day. We will explain any amount retained or payable by reference to work completed, committed costs and applicable law.

If you contract as a UK consumer at a distance, you may have a 14-day cancellation right. If you expressly ask us to begin during that period, you may have to pay for services supplied before cancellation. The right may end once services are fully performed after your express request and acknowledgement. Bespoke or digital deliverables may be subject to additional statutory rules. Nothing in these terms limits mandatory consumer rights.

9. Intellectual property

You retain ownership of material you supply. You grant us a licence to use, adapt and reproduce it as needed to deliver the project. You warrant that its use will not infringe another person’s rights.

Once all project fees are paid, ownership of bespoke final deliverables transfers to you to the extent stated in the proposal. We retain ownership of pre-existing tools, know-how, systems, reusable components, methods and generic code, while granting the licence reasonably needed to use the finished website. Open-source software, stock assets, fonts, plugins and other third-party materials remain governed by their own licences.

Unless the project is confidential or we agree otherwise, we may identify you as a client and display the public finished work in our portfolio and marketing.

10. AI-assisted production

We may use AI-assisted tools to accelerate research organisation, drafting alternatives, development and quality assurance. Strategy, selection, review and responsibility remain human-led. You must review business facts and claims before approval. We do not intentionally submit confidential or personal information to an AI provider unless that use has been appropriately assessed and is permitted for the project.

11. Domains, hosting, maintenance and third parties

Domains, email, hosting, analytics, booking, payments, CRM tools and other third-party services are governed by their providers’ terms, availability and charges. Unless agreed otherwise, you are responsible for maintaining accounts, renewals and accurate ownership details.

A maintenance plan covers only the services and fair-use limits stated in its order. It does not include unlimited redesign, new functionality, emergency support or correction of third-party failures unless expressly included. We may apply security or dependency updates and may recommend replacement of unsupported services.

12. Search visibility and performance

We provide the SEO, GEO, accessibility and performance work specified in the project. Search rankings, traffic, enquiries, AI citations, revenue, platform approval and Google Business Profile verification depend on external factors and are not guaranteed. Performance measurements vary by device, network, hosting, content and third-party scripts.

13. Warranties and resolving defects

We will perform services with reasonable care and skill. If you identify a reproducible material failure against the agreed scope during the stated support or acceptance period, tell us promptly with enough detail to investigate. Our first opportunity will normally be to correct the affected deliverable.

We are not responsible for issues caused by unauthorised changes, unsupported third-party software, client-supplied errors, compromised credentials, failure to follow instructions or events outside our reasonable control.

14. Liability

Nothing excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or mandatory consumer rights.

Subject to that, we are not liable for indirect or consequential loss, loss of anticipated profit, revenue, goodwill, opportunity or data, except where the applicable law does not permit that exclusion. For business clients, our aggregate liability arising from a project is limited to the fees paid or payable for the services giving rise to the claim during the preceding 12 months. You are responsible for maintaining appropriate business continuity, security and backups.

15. Confidentiality and data protection

Each party must protect the other’s confidential information and use it only for the project, except where disclosure is required by law or to an authorised adviser or supplier bound by confidentiality. Each party must comply with applicable data-protection law. Where we process personal data solely on your behalf, appropriate processor terms will be included where required. Our handling of website visitors and business contacts is explained in the Privacy Policy.

16. Events outside reasonable control

Neither party is responsible for delay caused by events beyond reasonable control, including widespread internet or utility failures, cyber incidents despite reasonable safeguards, industrial disputes, natural disasters, government action, illness or third-party platform failure. The affected party must communicate promptly and take reasonable steps to reduce the impact.

17. Ending a contract

Either party may end a contract where the other commits a material breach and, if it can be corrected, fails to do so within a reasonable written cure period. We may suspend or end services for unlawful use, security risk, abuse or persistent non-payment. Ending a contract does not affect accrued rights, payment for completed work or provisions intended to continue, including confidentiality, intellectual property and liability.

18. General terms

You may not transfer a contract without our written consent, except where mandatory law provides otherwise. We may use suitably qualified contractors and remain responsible for our contractual obligations. If a provision is unenforceable, the remainder continues. A delay in enforcing a right is not a waiver. No person other than the contracting parties has a right to enforce these terms under the Contracts (Rights of Third Parties) Act 1999.

19. Law, jurisdiction and complaints

We encourage you to contact start@websitesinaday.com first so we can try to resolve a concern. Contracts are governed by the laws of England and Wales and the courts of England and Wales have jurisdiction. If you are a consumer, this does not remove mandatory protections or any right to bring proceedings available under the law where you live.